Privacy Policy

Effective Date: April 2025

Company: Elite Sports Cleaning Service  – Trading as Love Your Clubs

Location: Scoresby, VIC 3179, Australia

Contact Email: hello@loveyourclubs.com.au


Who We Are

Our website address is: https://loveyourclubs.com.au

We are a  golf club cleaning and detailing service offering professional pickup and drop-off within 15km of Glen Waverley Shopping Centre, VIC.


What Personal Data We Collect and Why

  • Name, email address, phone number, and pickup location
  • Booking details, club information, and preferences
  • Website usage data through cookies and analytics

We use this data to:

  • Process bookings and provide pickup/drop-off services
  • Communicate with you about appointments or updates
  • Improve our services and site experience

Comments

When visitors leave comments, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string (hash) created from your email address may be provided to the Gravatar service to see if you are using it. Their privacy policy is available at https://automattic.com/privacy/.

We collect and handle this information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This information is not used for marketing or any other purpose unless you provide express consent.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS), as visitors can extract that information.
 

Cookies

Our site may use cookies for performance and analytics. If you leave a comment or log in (if enabled), cookies may store your information for convenience and display preferences.

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Embedded Content from Other Websites

Articles and pages on this site may include embedded content (e.g., videos, maps, or articles). These websites may collect data about you, use cookies, and monitor your interaction if you have an account and are logged in to that site.

Who We Share Your Data With

We do not sell or rent your data. It may be shared only with third-party platforms (such as payment processors or email tools) as needed to deliver our services.

 

How Long We Retain Your Data

  • Booking and contact data is retained for as long as necessary to provide our services and support.
  • If comments are enabled, the comment and metadata are retained indefinitely.

Your Data Rights

You may request a copy of the personal data we hold about you or request its deletion, unless we are required to retain it for legal, administrative, or security purposes.

Email us at hello@loveyourclubs.com.au to make a request.

 

Where Your Data Is Sent

Form submissions and comments may be screened via automated spam detection services. Other third-party platforms used for bookings or communication may also process your data according to their respective policies.